Workshop Deposits
Deposits for workshops are non-refundable in most situations. If we cancel the workshop due to weather or emergency we will gladly reschedule you or offer a refund. If you for some reason cannot attend a workshop for some reason, please let us know as soon as possible so we can try to reschedule you into another open class.
Returns
Our refund policy is 30 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thesmiths@drunkensmithy.net and send your item to:
61 W Front St.,
Suite C
Palmyra, PA United States 17078
Shipping
Our products are shipped within 2-3 Days using the following carriers: USPS . To return your product, you should mail your product to:61 W Front St STE C, Palmyra PA United States 17078. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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